​Return Policy

We stand behind every product we sell. If you’re not completely satisfied, simply return your purchase within 30 days for a full refund—no hoops to jump through. Products must be in their original packaging and condition; our team will guide you through the quick, easy return process. Need help? Contact our support team anytime.

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1. Original Condition Requirement: Items must be returned in their original, unopened packaging and in like-new condition to qualify for a full refund.

2. Refund Processing Timeline: Once we receive and inspect your return, refunds are issued to your original payment method within 5–7 business days.

3. Return Shipping Fees: Unless the return is due to a defect or our error, customers are responsible for return shipping costs. We recommend using a trackable shipping method to ensure your package arrives safely.

4. Defective or Damaged Items: If your product arrives damaged or malfunctions under normal use, we’ll cover the return shipping and offer a replacement or full refund—no questions asked.

5. Exclusions & Non-Returnable Items: Custom-fabricated enclosures, special-order items, and opened software licenses are non-returnable. Please review product-specific notes on the item page before purchase.

6. How to Initiate a Return: Simply log into your account, visit the “Order History” section, select the item, and click “Request Return.” You’ll receive an email with your RMA number and detailed instructions.

7. Partial Refunds & Restocking Fees: Opened items may incur a 10% restocking fee. If parts of a multi-piece order are returned, we’ll issue a partial refund corresponding to those items.